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Terms and Conditions

Effective for new clients from July 1st 2020.

1.0 Instruction Period
BG’s instruction period commences from the date of this agreement and can be terminated by You with 21 days' notice in writing or by email to

2.0 Commission
You will be liable to pay commission at the rate of 1.0% including VAT of the sale price achieved albeit with a minimum charge of £6,000.00 including VAT and a maximum charge of £12,000.00 including VAT.

This is payable on completion of a sale where the buyer was introduced to the property by BG. Liability for introduced buyers will exceed our instruction period by 6 months in the event that you change estate agent and 2 years in the event that our instructions are terminated and your property is removed from the market.

3.0 Unaccompanied Viewings Discount
In the event that you choose to accompany all the viewings arranged during BG’s contract period yourself (meaning a BG representative does not attend) then the commission described in clause 2.0 will be reduced by £1000.00 including VAT.

4.0 Sole Agency
BG only operates as a sole agent meaning that during BG’s instruction no other estate agent or private seller is permitted to market the property via any medium without consent from BG in writing.

5.0 Previously Interested Buyers
The names of any interested buyers who have previously been introduced to Your property either privately or by other estate agents should be provided to BG in writing or by email prior to completion of these terms and conditions.

6.0 Insurance and Keys
In the event that BG are supplied with keys to Your property, liability for any loss or damage cannot be accepted. Your insurers should be notified of the circumstances as appropriate.

7.0 Offers
Every offer made via BG on Your property will be communicated to You both orally and in writing by email. Any offer You receive (directly or via another agent) during BG’s instruction period must be disclosed to BG with the identity of the purchaser before Exchange of Contracts.

8.0 Termination
BG reserves the right to terminate their appointment at any time [and upon any reasonable grounds] by giving ten day’s written notice to You.

9.0 Conflict of Interest
In accordance with the Estate Agents Act 1979 BG are required to ask You if You are engaged in estate agency work. If so, this must be disclosed to a member of BG in writing or by email to

10.0 Money Laundering Regulations 
In accordance with current Money Laundering Regulations BG is required to obtain photographic identification and evidence of property ownership from You prior to the launch of Your property.

11.0 The Property Ombudsman
BG adheres to all codes of practice, including a complaints procedure as described by The Property Ombudsman.

12.0 Right to Cancel
When these terms are signed online or face-to-face with a BG staff member you will be entitled to terminate our instructions within 14 calendar days in writing or by email to

13.0 Optional virtual tour
If you choose for BG to produce a virtual tour of your home you agree to pay BG £175.00 to meet its cost of production, either on completion of a sale (in addition to BG’s commission) or on termination of BG’s instructions. Once payment has been made you will be provided with the digital record for the tour for you own use.

14.0 Drawing charges
In the event that you or your solicitor instructs BG to produce a Land Registry Compliant sitemap for conveyancing purposes, You agree to pay £100.00 per copy produced and a further £50.00 for every amendment made thereafter. These charges will be raised on completion of a sale or on termination of BG’s instructions.

“Exchange of Contracts” means an unconditional exchange of contracts.
“BG” means Bloomfield Grey Limited whose registered office is at Barn 1, Runkins Corner Farm, CO4 5HZ (company registration number 10305624).
“You” means you or the person/company instructing BG.
“Introduction” means where a buyer has either viewed a property in person (or through a third party) or has had the property brought to his/her attention via marketing organised by BG


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