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Advice for attendees of viewings during the coronavirus (COVID-19) outbreak

Published: 13/05/2020

This information is provided by Bloomfield Grey Ltd and is based on the government’s general advice for home-moving during the coronavirus outbreak, released on 13th May 2020.

We recommend that anybody looking to move reads the government advice in full.

Please make a staff member at Bloomfield Grey aware in advance of a viewing if you or anybody in your household:

  • Has had COVID-19.
  • Currently has symptoms of COVID-19.
  • Is in the high-risk category in relation to COVID-19.

Viewing procedures

  1. Ideally a virtual viewing should take place before any physical viewing occurs. This can include a thorough review of a property’s online advert (photos, floorplan, Streetview etc), a pre-recorded video tour or a live virtual viewing. 
  2. The minimum number of people should attend a viewing. We suggest only the decision makers enter the house and that ideally young children do not attend.
  3. Occupiers should open internal doors and wipe surfaces before a viewing commences.
  4. Occupiers should provide hand washing facilities with separate towels and all attendees should wash their hands with soap or hand sanitiser at the start of a viewing.
  5. Where a Bloomfield Grey staff member is required to accompany buyers on a viewing, any occupiers (including vendors) should vacate the house.
  6. During the viewing, a social two-meter distance should be maintained between all attendees at all times.
  7. Viewers should not touch any surfaces in the property unless for safety reasons, for example to steady themselves.
  8. In smaller properties, such as flats, where maintaining a two-meter social distance is difficult, attendees should wear face masks.
  9. After the viewing, the occupiers must clean surfaces and door handles with standard household cleaning products and towels, which are then disposed of safely or washed as appropriate.
  10. In unoccupied properties, the activities explained in points 3, 4 and 9 will be carried out by a staff member at Bloomfield Grey.